Online Dispute Resolution (ODR): What is it, and is it the Way Forward?
79 International Journal of Arbitration, Mediation and Dispute Management, Issue 3, 2013
9 Pages Posted: 15 Sep 2013
Date Written: September 13, 2013
This article provides a concise explanation of the notion of "dispute resolution" in cyberspace. It reviews some of the recent studies on the use of Online Dispute Resolution (ODR), especially the use of e-negotiation, e-mediation and e-arbitration, considers the issues concerning the intricacies of settling and resolving disputes in cyberspace and concludes that the idea of banishing offline dispute settlement and dispute resolution methods — in the near future — is extremely unlikely ever to come true.
Keywords: Alternative Dispute Resolution, ADR, Online Dispute Resolution, ODR
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