IT Tools for Foresight: The Integrated Insight and Response System of Deutsche Telekom Innovation Laboratories
Technological Forecasting and Social Change, Forthcoming
32 Pages Posted: 29 Sep 2013
Date Written: July 23, 2013
In this article we present and discuss the IT tools that Deutsche Telekom Innovation Laboratories use to support their corporate foresight activities. These tools are integrated into an approach that encompasses the discovery of change, interpretation, and triggering managerial responses. The overall system consists of a tool for scanning for weak signals on change (PEACOQ Scouting Tool), a tool for collecting internal ideas (PEACOQ Gate 0.5), and a tool for triggering organizational responses (Foresight Landing page). Particularly the link to innovation management and R&D strategy is discussed in detail. We further report on the value creation and lessons learned that have accumulated over the last eight years throughout which the tools and approach have been built gradually.
Keywords: corporate foresight, scouting, IT tools, Web 2.0, social networks, innovation
JEL Classification: M1, M19, E17
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