Management Accounting Inscriptions and the Post-Industrial Experience of Organizational Control

In Bhimani, A (ed.), Management Accounting in the Digital Economy. Oxford: Oxford University Press, pp. 135-151. 2003

17 Pages Posted: 30 May 2015

See all articles by Paul Andon

Paul Andon

UNSW Australia Business School, School of Accounting

Jane Baxter

University of New South Wales

Wai Fong Chua

UNSW Australia Business School, School of Accounting

Date Written: 2003

Abstract

This chapter argues that organisational control and accounting’s role in it has become an increasingly digitised and technologically enabled process. New centres of calculation have emerged within post-industrial organisations which, in turn, are facilitating more disembedded and intensified forms of accounting control. This post-industrial phenomenon of organisational control is examined by drawing on a case study of an Australian call centre.

Keywords: organisational control, management accounting, call centre, post-industrial organisations, accounting control

Suggested Citation

Andon, Paul and Baxter, Jane A. and Chua, Wai Fong, Management Accounting Inscriptions and the Post-Industrial Experience of Organizational Control (2003). In Bhimani, A (ed.), Management Accounting in the Digital Economy. Oxford: Oxford University Press, pp. 135-151. 2003. Available at SSRN: https://ssrn.com/abstract=2358266

Paul Andon (Contact Author)

UNSW Australia Business School, School of Accounting ( email )

Sydney, NSW 2052
Australia

Jane A. Baxter

University of New South Wales ( email )

School of Accounting
Sydney, New South Wales 2052 2052
Australia
+61 2 9385 5912 (Phone)
+61 2 9385 5925 (Fax)

Wai Fong Chua

UNSW Australia Business School, School of Accounting ( email )

Sydney, NSW 2052
Australia
+61 2 9385 5828 (Phone)
+61 2 9385 5925 (Fax)

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