Does Coordination of Welfare Services Delivery Make a Difference for Extremely Disadvantaged Jobseekers? Evidence from the ‘YP4’ Trial

21 Pages Posted: 28 Nov 2013

See all articles by Jeff Borland

Jeff Borland

University of Melbourne - Department of Economics

Yi‐Ping Tseng

University of Melbourne - Melbourne Institute of Applied Economic and Social Research

R Wilkins

affiliation not provided to SSRN

Date Written: December 2013

Abstract

Fragmented welfare service delivery has been identified as a significant barrier to improving outcomes for highly disadvantaged populations. The YP4 trial, conducted from 2005 to 2009, sought to evaluate, by randomised control method, an approach proposed by Campbell et al. (2003) for integrating delivery of employment, housing, health and other services for young homeless jobseekers. Rather than providing extra access to services or utilisation of different services, the YP4 trial involved assignment of a case manager to tailor and coordinate available services to reflect the specific circumstances of young homeless jobseekers. We find that the YP4 program did not have a significant effect on economic or psychological well‐being, a finding that is robust to application of experimental and quasi‐experimental methods. It is argued that our study contributes to knowledge on programme design, particularly in relation to the importance of the scale of intervention and programme administration.

Suggested Citation

Borland, Jeff and Tseng, Yi‐Ping and Wilkins, Roger, Does Coordination of Welfare Services Delivery Make a Difference for Extremely Disadvantaged Jobseekers? Evidence from the ‘YP4’ Trial (December 2013). Economic Record, Vol. 89, Issue 287, pp. 469-489, 2013. Available at SSRN: https://ssrn.com/abstract=2360864 or http://dx.doi.org/10.1111/1475-4932.12062

Jeff Borland (Contact Author)

University of Melbourne - Department of Economics ( email )

Victoria 3010, 3010
Australia

Yi‐Ping Tseng

University of Melbourne - Melbourne Institute of Applied Economic and Social Research

Level 5, FBE Building, 111 Barry Street
Parkville, Victoria 3010
Australia

Roger Wilkins

affiliation not provided to SSRN

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