Certification: Lessons from Other Jurisdictions
Tan Pan: The Chinese-English Journal on Negotiation, p. 81, 2013
15 Pages Posted: 6 Dec 2013
Date Written: 2013
Several of the articles in this issue of Tan Pan have focused on certification of mediators - its development, the pros and cons, and specific examples. In this article, I will argue that a certification process is incomplete unless accompanied by an adopted standard of conduct, a process for handling complaints, and the authority to remove certification from an individual if warranted. I will identify the important elements for a grievance process, and will conclude with some statistics from a well-developed mediator grievance process.
Keywords: Mediation, dispute resolution, negotiation, grievance, mediator, certification, certified, qualifications, standards, conduct, enforcement, professional association, malpractice, facial sufficiency, complaint, process
JEL Classification: J52, K00, K30, K4, K41, K49
Suggested Citation: Suggested Citation