Accomplishment of Critical Success Factor in Organization; Using Analytic Hierarchy Process

International Journal of Academic Research in Management (IJARM), Vol. 1, No. 1, November 2012

9 Pages Posted: 29 Dec 2013

See all articles by Neda Jalaliyoon

Neda Jalaliyoon

Islamic Azad University (IAU) - Damghan Branch

Nooh Abu Bakar

Universiti Teknologi MARA (UiTM)

Hamed Taherdoost

Hamta Group

Date Written: November 1, 2012

Abstract

The importance role of performance evaluation in the organization has been proven. Complexity of decision making process will make strategic management as imperative affair. On the other hand, strategy is a plan of action designed to achieve a specific goal. Strategy is all about gaining (or being prepared to gain) a position of advantage over adversaries or best exploiting emerging possibilities. As there is always an element of uncertainty about future, strategy is more about a set of options ("strategic choices") than a fixed plan. Critical success factor (CSF) is the term for an element that is necessary for an organization or project to achieve its mission. It is a critical factor or activity required for ensuring the success of a company or an organization. The goal of this study is to propose an appropriate methodology for designing and implementing strategy and critical success factors in the organization. In order to achieve these goals, analytical hierarchical process (AHP) technique has been used and discussed in an automobile company.

Keywords: Analytical Hierarchical Process Technique (AHP), Critical Success Factor (CSF), Operation Evaluation, Strategy

Suggested Citation

Jalaliyoon, Neda and Abu Bakar, Nooh and Taherdoost, Hamed, Accomplishment of Critical Success Factor in Organization; Using Analytic Hierarchy Process (November 1, 2012). International Journal of Academic Research in Management (IJARM), Vol. 1, No. 1, November 2012. Available at SSRN: https://ssrn.com/abstract=2370967

Neda Jalaliyoon (Contact Author)

Islamic Azad University (IAU) - Damghan Branch ( email )

Semnan
Iran

Nooh Abu Bakar

Universiti Teknologi MARA (UiTM) ( email )

Johor Bahru
Skudai
Shah Alam, Selangor 40450
Malaysia

Hamed Taherdoost

Hamta Group ( email )

Kuala Lumour
Malaysia

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