The Determinants of Job Satisfaction in Public Service Organization

European Scientific Journal December 2013 edition vol. 9, No. 35 ISSN: 1857-7881 (Print) e - ISSN 1857-7431

16 Pages Posted: 22 Mar 2014

See all articles by Muhammad Ashraf

Muhammad Ashraf

Indus University Karachi

Nawaz Ahmad

RTS (Research, Trainings, and Solutions); Institute of Business Management (IoBM)

Omar Shaikh

Indus University

Saleem Bhatti

Indus University

Abdul Soomro

Indus University

Date Written: October 15, 2013

Abstract

The aim of this study is to identify the impact of demographic, working environment and managerial control determinants on job satisfaction. Job satisfaction has been a major course of study long time ago. However, in Pakistani context, little focus has been made on job satisfaction of public service employees. Pakistan is country whereby working in public service organization is deemed attractive. The organizational objective behind public owned sectors is to serve the community; hence identifying the determinants of job satisfaction of public sector officials has been the major focus of this study. Data was obtained from the employees of Karachi Water Sewerage Board through structured questionnaire. Hence, beside secondary sources of data, this paper mainly depends upon primary source of data. The study find out that 95% of variance is explained by demographic, working environment and managerial control for the level of job satisfaction among employees of Karachi Water & Sewerage Board.

Keywords: Determinants, job satisfaction, service sector, Pakistan

JEL Classification: C12, J11, J28, L32, M54

Suggested Citation

Ashraf, Muhammad and Ahmad, Nawaz and Shaikh, Omar and Bhatti, Saleem and Soomro, Abdul, The Determinants of Job Satisfaction in Public Service Organization (October 15, 2013). European Scientific Journal December 2013 edition vol. 9, No. 35 ISSN: 1857-7881 (Print) e - ISSN 1857-7431. Available at SSRN: https://ssrn.com/abstract=2374333

Muhammad Ashraf (Contact Author)

Indus University Karachi ( email )

Indus Institute of Higher Education
Indus University
Karachi, PA Sindh 75000
Pakistan

HOME PAGE: http://indus.edu.pk

Nawaz Ahmad

RTS (Research, Trainings, and Solutions) ( email )

9th Nishat Lane, DHA 6
9th Nishat Lane, DHA 6
Karachi, Sindh 75500
Pakistan
00923009292422 (Phone)

Institute of Business Management (IoBM) ( email )

Plot # 84
Korangi Creek
Karachi, Sindh 75190
Pakistan

HOME PAGE: http://www.faculty.iobm.edu.pk/staff/nawaz-ahmad/

Omar Shaikh

Indus University ( email )

Karachi, Sindh 67000
Pakistan

Saleem Bhatti

Indus University ( email )

Karachi, Sindh 67000
Pakistan

Abdul Soomro

Indus University ( email )

Karachi, Sindh 67000
Pakistan

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