The Determinants of Job Satisfaction in Public Service Organization

European Scientific Journal December 2013 edition vol. 9, No. 35 ISSN: 1857–7881 (Print) e-ISSN 1857-7431

16 Pages Posted: 18 Mar 2014

See all articles by Muhammad Ashraf

Muhammad Ashraf

Independent; Indus University Karachi

Nawaz Ahmad

RTS (Research, Trainings, and Solutions); Mehran University of Engineering & Technology

Omer Shaikh

Indus University

Saleem Bhatti

Indus University

Abdul Soomro

Indus University

Date Written: October 15, 2013

Abstract

The aim of this study is to identify the impact of demographic, working environment and managerial control determinants on job satisfaction. Job satisfaction has been a major course of study long time ago. However, in Pakistani context, little focus has been made on job satisfaction of public service employees. Pakistan is country whereby working in public service organization is deemed attractive. The organizational objective behind public owned sectors is to serve the community; hence identifying the determinants of job satisfaction of public sector officials has been the major focus of this study. Data was obtained from the employees of Karachi Water Sewerage Board through structured questionnaire. Hence, beside secondary sources of data, this paper mainly depends upon primary source of data. The study find out that 95% of variance is explained by demographic, working environment and managerial control for the level of job satisfaction among employees of Karachi Water & Sewerage Board.

Keywords: Determinants, job satisfaction, service sector, Pakistan

JEL Classification: C12, J16, J28, J45, O15

Suggested Citation

Ashraf, Muhammad and Ashraf, Muhammad and Ahmad, Nawaz and Shaikh, Omer and Bhatti, Saleem and Soomro, Abdul, The Determinants of Job Satisfaction in Public Service Organization (October 15, 2013). European Scientific Journal December 2013 edition vol. 9, No. 35 ISSN: 1857–7881 (Print) e-ISSN 1857-7431, Available at SSRN: https://ssrn.com/abstract=2375126

Muhammad Ashraf

Indus University Karachi ( email )

Karachi, Sindh 67000
Pakistan
923213097713 (Phone)

Independent ( email )

Nawaz Ahmad (Contact Author)

RTS (Research, Trainings, and Solutions) ( email )

9th Nishat Lane, DHA 6
9th Nishat Lane, DHA 6
Karachi, Sindh 75500
Pakistan
00923009292422 (Phone)

Mehran University of Engineering & Technology ( email )

Jamshoro, 76062
Pakistan
+923009292422 (Phone)

Omer Shaikh

Indus University ( email )

Karachi, Sindh 67000
Pakistan

Saleem Bhatti

Indus University ( email )

Karachi, Sindh 67000
Pakistan

Abdul Soomro

Indus University ( email )

Karachi, Sindh 67000
Pakistan

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