Towards a Contingency Theory of Knowledge Exchange in Organizations
Levine, S. S., & Prietula, M. J. (2006). Towards a Contingency Theory of Knowledge Exchange in Organizations. Academy of Management Best Paper Proceedings (August) DOI: 10.5465/AMBPP.2006.22898650
10 Pages Posted: 21 Sep 2014
Date Written: August 31, 2006
It is often presumed that knowledge exchange (or transfer) leads to distinctive advantages for firms. Amalgamating extensive qualitative data from knowledge-intensive sites and agent-based simulation, we model how individual agents, rather than organizational units or firms, search and exchange knowledge. We report the results of synthetic experiments, which propose moving away from the “more is better” approach to knowledge exchange towards a more contingent approach.
Keywords: knowledge; exchange; social network; performance; qualitative data; agent-based model; professional service firm; consulting; knowledge management; intranet; corporate social media
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