Open Innovation: A Typology of User Involvement in the Context of the Web 2.0-Paradigm

Communications & Strategies, No. 89, 1st Quarter 2013, pp. 17-36

20 Pages Posted: 13 Jan 2014

See all articles by Dimitri Schuurman

Dimitri Schuurman

iMinds

Bastiaan Baccarne

MICT

Peter Mechant

Ghent University-Universiteit Gent - imec MICT

Date Written: March 31, 2013

Abstract

Within this paper a typology of user involvement is proposed based on the degree of user involvement and on the nature of the innovation process. This typology is illustrated with six case studies of open innovation projects. Costs and benefits are analysed from the perspective of participating users as well as the instigators of the innovation process. This paper offers a framework to classify different forms of user involvement practices. This should facilitate further research in the application of Web 2.0-principles for open innovation purposes.

Keywords: open innovation, user involvement, user innovation, living labs

JEL Classification: O31, O32

Suggested Citation

Schuurman, Dimitri and Baccarne, Bastiaan and Mechant, Peter, Open Innovation: A Typology of User Involvement in the Context of the Web 2.0-Paradigm (March 31, 2013). Communications & Strategies, No. 89, 1st Quarter 2013, pp. 17-36. Available at SSRN: https://ssrn.com/abstract=2378244

Dimitri Schuurman (Contact Author)

iMinds ( email )

Pleinlaan 9
Brussels, 1050
Belgium

Bastiaan Baccarne

MICT ( email )

Korte Meer 7-9-11
Gent, 9000
Belgium

Peter Mechant

Ghent University-Universiteit Gent - imec MICT ( email )

Ghent
Belgium

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