Download This PaperUser Involvement in Future Internet Projects
13 Pages Posted: 11 Feb 2014 Last revised: 3 May 2014
Date Written: February 11, 2014
Abstract
To determine actual attitudes and practices of those in the Future Internet industry towards user involvement, delegates at the 2012 FIA participated in a focus group and a survey. Continuous user involvement is highly valued and expected to maximize the societal benefits of FI applications. However, just over half of the FI projects apply a user-centred approach, and a large number of survey respondents admitted to being not very knowledgeable about standard user-centred design tools or techniques.
Keywords: future Internet, user involvement, user-centred design tools, SESERV
Suggested Citation: Suggested Citation
Oostveen, Anne-Marie and Meyer, Eric T. and Meyer, Eric T. and Pickering, Brian, User Involvement in Future Internet Projects (February 11, 2014). Available at SSRN: https://ssrn.com/abstract=2393839 or http://dx.doi.org/10.2139/ssrn.2393839
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