User Involvement in Future Internet Projects

13 Pages Posted: 11 Feb 2014 Last revised: 3 May 2014

See all articles by Anne-Marie Oostveen

Anne-Marie Oostveen

University of Oxford - Oxford Internet Institute

Eric T. Meyer

UT Austin iSchool; University of Oxford - Oxford Internet Institute

Brian Pickering

University of Southampton - School of Electronics and Computer Science (ECS); British Psychological Society (BPS); British Computer Society

Date Written: February 11, 2014

Abstract

To determine actual attitudes and practices of those in the Future Internet industry towards user involvement, delegates at the 2012 FIA participated in a focus group and a survey. Continuous user involvement is highly valued and expected to maximize the societal benefits of FI applications. However, just over half of the FI projects apply a user-centred approach, and a large number of survey respondents admitted to being not very knowledgeable about standard user-centred design tools or techniques.

Keywords: future Internet, user involvement, user-centred design tools, SESERV

Suggested Citation

Oostveen, Anne-Marie and Meyer, Eric T. and Pickering, Brian, User Involvement in Future Internet Projects (February 11, 2014). Available at SSRN: https://ssrn.com/abstract=2393839 or http://dx.doi.org/10.2139/ssrn.2393839

Anne-Marie Oostveen (Contact Author)

University of Oxford - Oxford Internet Institute ( email )

1 St. Giles
University of Oxford
Oxford OX1 3PG Oxfordshire, Oxfordshire OX1 3JS
United Kingdom

HOME PAGE: http://www.social-informatics.net

Eric T. Meyer

UT Austin iSchool ( email )

Austin, TX
United States

University of Oxford - Oxford Internet Institute ( email )

1 St Giles
Oxford, OX1 3JS
United Kingdom
01865 287210 (Phone)
01865 287211 (Fax)

HOME PAGE: http://www.oii.ox.ac.uk/people/?id=120

Brian Pickering

University of Southampton - School of Electronics and Computer Science (ECS) ( email )

University Road
Southampton
United Kingdom

British Psychological Society (BPS) ( email )

Leicester
United Kingdom

British Computer Society ( email )

First Floor, Block D
North Star House, North Star Avenue
Swindon
United Kingdom

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