Making Trust Affordable: Profile #2 Using Cell Phones to Extend the Reach of Financial Services

20 Pages Posted: 17 Feb 2014

See all articles by Philip E. Auerswald

Philip E. Auerswald

George Mason University - Schar School of Government and Policy

Benjamin Lyon

Independent

Nicholas Sullivan

Independent

Adam Hasler

Independent

Date Written: August 1, 2010

Abstract

Exclusion from financial services has an economic impact that can exacerbate poverty. In the past three years — prompted by the dramatic increase in the use of mobile phones and other information and communications technologies in developing countries — telecommunications companies, traditional financial institutions, and third parties have sought new ways to extend financial services to the billions around the world who remain unbanked. As a result, millions of the previously unbanked have successfully "leapfrogged" over the ATM- and branch-based customer service model that is the norm in the developed world.

Keywords: technology, innovation, mobile, development, M-PESA

JEL Classification: 010, 011, 030, 031, 033

Suggested Citation

Auerswald, Philip Edgar and Lyon, Benjamin and Sullivan, Nicholas and Hasler, Adam, Making Trust Affordable: Profile #2 Using Cell Phones to Extend the Reach of Financial Services (August 1, 2010). Available at SSRN: https://ssrn.com/abstract=2396853 or http://dx.doi.org/10.2139/ssrn.2396853

Philip Edgar Auerswald (Contact Author)

George Mason University - Schar School of Government and Policy ( email )

3351 Fairfax Dr.
Arlington, VA 22201
United States

HOME PAGE: http://auerswald.org

Benjamin Lyon

Independent ( email )

No Address Available

Nicholas Sullivan

Independent ( email )

No Address Available

Adam Hasler

Independent ( email )

No Address Available

Register to save articles to
your library

Register

Paper statistics

Downloads
16
Abstract Views
417
PlumX Metrics