Incident Command and Information Flows in a Large‐Scale Emergency Operation

10 Pages Posted: 18 Feb 2014

See all articles by Rune Rimstad

Rune Rimstad

Norwegian Air Ambulance Foundation

Ove Njå

University of Stavanger - Department of Industrial Economics, Risk Management and Planning

Eivind L. Rake

Stavanger University Hospital

Geir Sverre Braut

Stord Haugesund University College

Date Written: March 2014

Abstract

In this article social and information network theory is used to study information flows through the incident command post in a large‐scale emergency operation. The case presented is the 2011 terrorist attacks in Norway. The data were collected from evaluation reports, media and interviews with the incident, fire, medical and ambulance commanders. The article presents the incident command system in Norway and how this was used as a base for improvisation during the operation on initiative from rescue workers on scene. The main internal information flows in each separate rescue service were connected and coordinated at the incident command point through strong ties between the commanders. Important and novel information also reached the commanders through weak and informal ties to more peripheral actors.

Suggested Citation

Rimstad, Rune and Njå, Ove and Rake, Eivind L. and Braut, Geir Sverre, Incident Command and Information Flows in a Large‐Scale Emergency Operation (March 2014). Journal of Contingencies and Crisis Management, Vol. 22, Issue 1, pp. 29-38, 2014. Available at SSRN: https://ssrn.com/abstract=2397501 or http://dx.doi.org/10.1111/1468-5973.12033

Rune Rimstad (Contact Author)

Norwegian Air Ambulance Foundation ( email )

Drøbak
Norway

Ove Njå

University of Stavanger - Department of Industrial Economics, Risk Management and Planning ( email )

Stavanger
Norway

Eivind L. Rake

Stavanger University Hospital ( email )

Armauer Hansens vei 20
Stavanger, 4011
Norway

Geir Sverre Braut

Stord Haugesund University College ( email )

Bjørnsonsgate 45
Stord/Haugesund, Rogaland N-5414
Norway

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