The Road Ahead for the Indian IT and ITES: Industry Considering its Service Offerings, Domestic Market and Technology Trends

Abstract

Off-shoring has been a popular mantra over the past two decades. The Indian Information Technology (IT) companies are finding ways and means to retain their competitive advantage by changing delivery locations and giving value added services offering. This paper delves into the current state of the Indian IT services industry and attempts to find out the domestic IT services opportunity from perspective of Indian IT vendors. The paper attempts study the domestic IT market also explores the future of the off-shoring revolution for the Indian IT industry. The papers throws light on the domestic opportunity that are still left untapped and proposes a model for outsourcing, which can be adopted by Indian IT giants for long term sustainability of business.

Keywords: Outsourcing, Off-shoring, Indian IT industry, IT service offering