Effective Client Interviewing and Counseling

11 Pages Posted: 27 Feb 2014 Last revised: 24 Oct 2018

See all articles by O.J. Salinas

O.J. Salinas

University of North Carolina School of Law

Date Written: February 1, 2014


Our success in helping our clients often depends on how effective we are in developing a strong professional relationship with them. Strong professional relationships build on trust, comfort, and communication. Effective client interviewing and counseling can facilitate the development of a strong professional relationship with our clients.

This article was drafted as a preview to my client counseling book, "A Short and Happy Guide to Effective Client Interviewing and Counseling" (West 2016). The article provides a brief summary of effective client interviewing and counseling. The first section outlines the format for a general client interview. The second section provides short descriptions for each part of the client interview. The third section highlights some fundamental counseling skills that may improve how effectively we interview and counsel our clients.

Keywords: client, counsel, counseling, counselors, interview, interviewing, professional relationship, rapport, trust, communication, empathy, listening, active listening, goal, expectations

Suggested Citation

Salinas, O.J., Effective Client Interviewing and Counseling (February 1, 2014). UNC Legal Studies Research Paper No. 2401119, Available at SSRN: https://ssrn.com/abstract=2401119 or http://dx.doi.org/10.2139/ssrn.2401119

O.J. Salinas (Contact Author)

University of North Carolina School of Law ( email )

Van Hecke-Wettach Hall, 160 Ridge Road
CB #3380
Chapel Hill, NC 27599-3380
United States

HOME PAGE: http://www.law.unc.edu/faculty/directory/salinasoscarj/

Do you have a job opening that you would like to promote on SSRN?

Paper statistics

Abstract Views
PlumX Metrics