Factors Affecting Attrition in the Indian IT Majors

Journal of Applied Management and Investments Volume 3, Number 1, 2014

6 Pages Posted: 18 Mar 2014

See all articles by Mihir Dash

Mihir Dash

Alliance University - School of Business

Archica Chopra

Alliance Business Academy

Janaki Krishnan

Bharti Airtel Limited

Era Singh

DTZ India

Arpana Muthyala

Wipro Technologies

Date Written: February 14, 2014

Abstract

Attrition/retention of employees has always been a perennial problem for Indian IT/ITeS companies. Their major challenge is to design their incentives/retention strategies to ensure that they retain qualified professionals with the right mix of skill sets and experience. This study focuses on the factors affecting attrition in the Indian IT majors. Compensation-related factors were identified as the most important factors affecting attrition, followed by career growth factors, job satisfaction factors, and work environment factors. Further, attrition due to work environment factors and attrition due to compensation-related factors were the only factors with significant impact on the attrition rate.

Keywords: attrition, retention, motivation, compensation-related factors, career growth factors, job satisfaction factors, work environment factors

JEL Classification: M51

Suggested Citation

Dash, Mihir and Chopra, Archica and Krishnan, Janaki and Singh, Era and Muthyala, Arpana, Factors Affecting Attrition in the Indian IT Majors (February 14, 2014). Journal of Applied Management and Investments Volume 3, Number 1, 2014. Available at SSRN: https://ssrn.com/abstract=2403647

Mihir Dash (Contact Author)

Alliance University - School of Business ( email )

Chikkahagade Cross,
Chandapura-Anekal Road, Anekal
Bangalore, Karnataka 562106
India
9945182465 (Phone)

Archica Chopra

Alliance Business Academy ( email )

19th Cross, 7th Main
BTM 2nd Stage, N.S. Palya
Bangalore, 560 076
India

Janaki Krishnan

Bharti Airtel Limited ( email )

Tower A & B, Unitech World Cyberpark
Sector 39
Gurgaon, Haryana
India

Era Singh

DTZ India ( email )

Delhi, NCR 804
India

Arpana Muthyala

Wipro Technologies ( email )

220 Old New Brunswick Road
Suite 202
Piscataway, NJ 08854
United States

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