Emotional Responses to Performance Appraisal Feedback: Implications for Organizations
Journal of Applied Business and Economics, 11(4), 82-108, 2010
27 Pages Posted: 17 Mar 2014
Date Written: 2010
This investigation tested hypotheses derived from a combination of appraisal theory (Lazarus & Smith, 1988; Smith & Lazarus, 2001) and Affective Events Theory (AET, Weiss & Cropanzano, 1996). The research question was: What is the relationship between the appraisals of relevancy, congruency and accountability of information derived from performance appraisal and the emotional reactions to the appraisals? Sixty-two (62) undergraduate students receiving midterm exam scores provided self-report data in exchange for extra credit. Results of hierarchical multiple regression analyses indicate that appraisal components combine to differentiate emotions elicited in response to the appraisal of performance feedback.
Keywords: AET, performance appraisal, emotions, appraisal theory
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