Intercultural Competence

Posted: 25 Mar 2014

See all articles by Kwok Leung

Kwok Leung

City University of Hong Kong (CityUHK) - Department of Management Sciences

Soon Ang

Nanyang Business School, Nanyang Technological University

Mei Ling Tan

Nanyang Technological University (NTU) - Division of Strategy, Management & Organization

Date Written: March 2014

Abstract

We review recent theoretical and empirical developments in the intercultural competencies literature, highlighting contemporary models and empirical research in organizational contexts. We survey the current conceptualizations of intercultural competencies and propose that intercultural competencies can be classified based on traits, attitudes and worldviews, capabilities, or a combination of these dimensions. We identify key psychological, behavioral, and performance outcomes associated with these models. We review empirical studies of intercultural competencies at the group level and discuss emerging models of dyad-level, firm-level, and multilevel intercultural competencies. We evaluate the current measurement of intercultural competencies and suggest alternative approaches. Finally, we examine research on selection, training, and development of intercultural competencies. We end each section by identifying future research foci, and we offer an integration of the literature at the end of the review.

Suggested Citation

Leung, Kwok and Ang, Soon and Tan, Mei Ling, Intercultural Competence (March 2014). Annual Review of Organizational Psychology & Organizational Behavior, Vol. , Issue 1, pp. 489-519, 2014. Available at SSRN: https://ssrn.com/abstract=2414417 or http://dx.doi.org/10.1146/annurev-orgpsych-031413-091229

Kwok Leung (Contact Author)

City University of Hong Kong (CityUHK) - Department of Management Sciences ( email )

Tat Chee Avenue
Kowloon Tong
Kowloon
Hong Kong
852-2788-8985 (Phone)
852-2788-8960 (Fax)

HOME PAGE: http://www.cityu.edu.hk

Soon Ang

Nanyang Business School, Nanyang Technological University ( email )

S3-1C-95 Nanyang Avenue
Singapore 639798
Singapore

Mei Ling Tan

Nanyang Technological University (NTU) - Division of Strategy, Management & Organization ( email )

Singapore, 639798
Singapore

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