Incorporation of Six-Sigma in Organizations and Its Role and Impact Upon Operational Performance: A Review of Existing Literature

1st National Conference on Global Advancements and Futuristic Trends in Management- Srijan’14

6 Pages Posted: 28 Mar 2014 Last revised: 10 Apr 2014

Date Written: March 26, 2014

Abstract

Almost similar to quality management in common, Six-Sigma has penetrated most of the sectors of business world these days. Although Six-Sigma originated in industry, it has stirred a substantial amount of academic literature. This paper reviews the existing literature describing the trends, sources, and findings. The paper also tries to amalgamate the literature, with an emphasis on establishing its relationship to quality management theories and topics for further research.

Keywords: Six-Sigma, statistical process control, quality management, TQM

JEL Classification: M00, M1, M14, C4, C44, C49

Suggested Citation

Singh, Dr. Jashandeep and Malhotra, Meenakshi, Incorporation of Six-Sigma in Organizations and Its Role and Impact Upon Operational Performance: A Review of Existing Literature (March 26, 2014). 1st National Conference on Global Advancements and Futuristic Trends in Management- Srijan’14. Available at SSRN: https://ssrn.com/abstract=2416329

Meenakshi Malhotra

Panjab University ( email )

Sector 14
Sector 14
Chandigarh, 160014
India

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