Impact of Relationship Quality on Firm's Export Profitability: A Study of SMEs in Gujarat

Adarsh Journal of Management Research, Bangalore, Vol. 6, Issue 2, Sept. 2013, pp. 15-23

9 Pages Posted: 9 Apr 2014

See all articles by Shivangi Singh

Shivangi Singh

Nirma University - Institute of Management

Pawan K. Chugan

Nirma University - Institute of Management

Date Written: September 2013

Abstract

The appearance of relationship quality paradigm in the field of international business has resulted in growing need to manage, develop and evaluate relationships amongst the exporters and importers besides influencing the profitability of the firm in the long-run. In the same light, this study attempts to empirically examine the impact of relationship quality on firm’s export profitability and increase the exporting firm’s understanding about the concept’s utility in handling foreign market operations. Drawing data from small and medium sized exporting firms operational in Gujarat of India, the study reveals that the relational dimensions of information sharing, long-term orientation and satisfaction with the relationship are statistically significant in impacting the firm’s export profitability.

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Keywords: Export Profitability, Relationship Quality, Relational Dimensions, Small and Medium Sized Firms

JEL Classification: F1, F10, F13, F14, F19, F2, F23, F4, F40, F49, L1, L14, L2, L21

Suggested Citation

Singh, Shivangi and Chugan, Pawan Kumar, Impact of Relationship Quality on Firm's Export Profitability: A Study of SMEs in Gujarat (September 2013). Adarsh Journal of Management Research, Bangalore, Vol. 6, Issue 2, Sept. 2013, pp. 15-23. Available at SSRN: https://ssrn.com/abstract=2422780

Shivangi Singh

Nirma University - Institute of Management ( email )

Sarkhej-Gandhinagar Highway
Via Gota
Ahmedabad, Gujarat 382481
India

Pawan Kumar Chugan (Contact Author)

Nirma University - Institute of Management ( email )

Sarkhej Gandhinagar Highway
Ahmedabad, Gujarat 382481
India
+912717241900 (Phone)
+912717241916 (Fax)

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