The Effects of Procedural Justice Climate on Work Group Performance

Abstract

The authors examined the effect of procedural justice climate, defined as a distinct group-level cognition about how the work group as a whole is treated, on work group performance in a sample of 34 work groups from two organizations. They hypothesized that the relationship between procedural justice climate and performance is indirect, operating through helping behavior. Group-level helping behavior fully mediated the relationship between procedural justice climate and perceived performance. However, the same results were not found when financial performance data were used as a measure of work group performance. Implications for the study’s findings are discussed.