Crowd Capital in Governance Contexts

Prpić, J., & Shukla, P. (2014). Crowd Capital in Governance Contexts. Oxford Internet Institute, University of Oxford - IPP 2014 - Crowdsourcing for Politics and Policy.

22 Pages Posted: 6 May 2014 Last revised: 14 Feb 2015

See all articles by John Prpić PhD

John Prpić PhD

Thompson Rivers University

Prashant Shukla

Accenture Institute for High Performance

Date Written: May 5, 2014

Abstract

To begin to understand the implications of the implementation of IT-mediated Crowds for Politics and Policy purposes, this research builds the first-known dataset of IT-mediated Crowd applications currently in use in the governance context. Using Crowd Capital theory and governance theory as frameworks to organize our data collection, we undertake an exploratory data analysis of some fundamental factors defining this emerging field. Specific factors outlined and discussed include the type of actors implementing IT-mediated Crowds in the governance context, the global geographic distribution of the applications, and the nature of the Crowd-derived resources being generated for governance purposes. The findings from our dataset of 209 on-going endeavours indicates that a wide-diversity of actors are engaging IT-mediated Crowds in the governance context, both jointly and severally, that these endeavours can be found to exist on all continents, and that said actors are generating Crowd-derived resources in at least ten distinct governance sectors. We discuss the ramifications of these and our other findings in comparison to the research literature on the private-sector use of IT-mediated Crowds, while highlighting some unique future research opportunities stemming from our work.

Keywords: IT-mediated Crowds, Public Governance, Social Enterprise, Public-Private Partnerships, Civil Service, Non-Profits, Politicians, Crowd Capital, Transparency, Law Enforcement, Public Safety, Education, Health Care, Budgeting, Community Improvement, Military, Crisis, Policy, Consultation, Environment

Suggested Citation

Prpić, John and Shukla, Prashant, Crowd Capital in Governance Contexts (May 5, 2014). Prpić, J., & Shukla, P. (2014). Crowd Capital in Governance Contexts. Oxford Internet Institute, University of Oxford - IPP 2014 - Crowdsourcing for Politics and Policy. . Available at SSRN: https://ssrn.com/abstract=2433372

John Prpić (Contact Author)

Thompson Rivers University ( email )

900 McGill Road
IB2008
Kamloops, BC V2C 5N3
Canada

Prashant Shukla

Accenture Institute for High Performance ( email )

800 Boylston Street
Suite 2300
Boston, MA Massachusetts 02199

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