Addressing the Wicked Problem of Responsible Innovation through Design Thinking

20 Pages Posted: 28 May 2014

See all articles by Xavier Pavie

Xavier Pavie

ESSEC Business School

Daphné Carthy

ESSEC Business School

Date Written: April 2014

Abstract

In this paper, we present the results of a study conducted with several major actors from the French financial industry, which aimed at developing a process for developing responsible innovations by deploying a Design Thinking method. We begin by presentingthe context for the study which includes a brief description of our approach for understanding and exploring the issues raised by responsible innovation. This first part also includes a comparative analysis of the characteristics of RI (responsible innovation) and wicked problems in order to establish a potential link between the two concepts. Secondly, the Design Thinking method is introduced as a potentially suitable approach for addressing wicked problems and thus, RI. Finally, the process for developing responsible products and services which was developed throughout the study is presented.

Keywords: Responsible Innovation, Design Thinking, Wicked Problem

Suggested Citation

Pavie, Xavier and Carthy, Daphné, Addressing the Wicked Problem of Responsible Innovation through Design Thinking (April 2014). Available at SSRN: https://ssrn.com/abstract=2441935 or http://dx.doi.org/10.2139/ssrn.2441935

Xavier Pavie (Contact Author)

ESSEC Business School ( email )

3 Avenue Bernard Hirsch
CS 50105 CERGY
CERGY, CERGY PONTOISE CEDEX 95021
France

Daphné Carthy

ESSEC Business School ( email )

3 Avenue Bernard Hirsch
CS 50105 CERGY
CERGY, CERGY PONTOISE CEDEX 95021
France

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