Human Resources Empowerment and Its Role in the Sustainable Tourism

Asian Social Science Vol. 8, No. 1; January 2012

5 Pages Posted: 23 Jun 2014 Last revised: 24 Jun 2014

See all articles by Fateme Tohidy Ardahaey

Fateme Tohidy Ardahaey

Science and Research Branch, Islamic Azad University, Tehran, Iran

Hamid Nabiloo

Islamic Azad University (IAU) - Central Tehran Branch

Date Written: February 7, 2014

Abstract

During the last decades, the tendency of tourism sector development has been manifested obviously, considering training and empowering human resources involved in this industry, especially in the most industrialized countries. This research aims to study the role of human resource empowerment in the development of tourism industry. After clarifying the concept of empowerment, its importance and its role in sustainable development, the objectives of tourism industry and winning customers’ satisfaction in tourist environments by means of enhancing job satisfaction, innovation and creativity at work, problem solving, are determined.

The results from the research showed that the present organizations across the world have some strong tendency to empower their personnel to increase efficiency and improve working systems. It was also suggested that the management and personnel would better have short term, long term and professional training courses in order to better perform their tasks.

Keywords: Tourism industry, Human resource empowerment, Sustainable tourism, Training 1. Introduction

JEL Classification: Z1, A10

Suggested Citation

Tohidy Ardahaey, Fateme and Nabiloo, Hamid, Human Resources Empowerment and Its Role in the Sustainable Tourism (February 7, 2014). Asian Social Science Vol. 8, No. 1; January 2012. Available at SSRN: https://ssrn.com/abstract=2457390

Fateme Tohidy Ardahaey (Contact Author)

Science and Research Branch, Islamic Azad University, Tehran, Iran ( email )

Tehran
Iran

Hamid Nabiloo

Islamic Azad University (IAU) - Central Tehran Branch ( email )

Tehran, 1476818181
Iran

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