Industrial Relations and Economic Performance Grievances and Productivity

39 Pages Posted: 14 Jan 2001 Last revised: 28 Sep 2010

See all articles by Casey Ichniowski

Casey Ichniowski

Columbia Business School - Management; National Bureau of Economic Research (NBER)

Date Written: June 1984

Abstract

This study documents a significant inverse relationship between grievance rates and productivity. It is argued in the theoretical model in the paper that this significant inverse relationship reflects greater discrepencies between reported and effective labor hours as grievance rates increase. Agrievance-free plant is some 1.3% more productive and up to i6.y% more profitable than when the plant operates with an average rate of grievances, so that industrial relations performance can critically influence the performance of the firm.

Suggested Citation

Ichniowski, Bernard E. (Casey), Industrial Relations and Economic Performance Grievances and Productivity (June 1984). NBER Working Paper No. w1367, Available at SSRN: https://ssrn.com/abstract=245833

Bernard E. (Casey) Ichniowski (Contact Author)

Columbia Business School - Management ( email )

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New York, NY 10027
United States

National Bureau of Economic Research (NBER)

1050 Massachusetts Avenue
Cambridge, MA 02138
United States

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