The Emergence of Mutual and Shared Understanding in the System Development Process

In: Requirements Engineering: Foundation for Software Quality, Lecture Notes in Computer Science. Hrsg./Editors: Doerr, J. & Opdahl, A. L. Verlag/Publisher: Springer Verlag, Essen, Germany. Erscheinungsjahr/Year: 2013. Seiten/Pages: 174-189.

17 Pages Posted: 1 Aug 2014

See all articles by Axel Hoffmann

Axel Hoffmann

University of Kassel

Eva Bittner

University of Kassel - Information Systems

J. M. Leimeister

University of St. Gallen; University of Kassel - Information Systems

Date Written: 2013

Abstract

[Context and motivation] In interdisciplinary requirements engineering, stakeholders need to understand how other disciplines think and work (mutual understanding) and agree on the system they develop (shared understanding) in order to collaborate effectively. [Question/problem] In this paper we analyse extent and forms of (lacking) mutual understanding according to the periods in the process of conceptual change. [Principal ideas/results] We analyse the communication of a multidisciplinary team while developing a mobile application. Although the team tried to resolve differences in meaning early on by applying approaches for clarification, questions for consolidation, exploration and elaboration occurred at different points in time throughout the process. Even when artefacts were already agreed upon, the development team explored lack of mutual understanding to underlying concepts or relationships. A revised shared understanding led to adjustments of the artefacts and thus hampered the process. [Contribution] We therefore call for research that explores ways of systematically building mutual and shared understanding in the development process.

Keywords: Mutual Understanding, Shared Understanding, Requirements Engineering, System Development Process

Suggested Citation

Hoffmann, Axel and Bittner, Eva and Leimeister, Jan Marco, The Emergence of Mutual and Shared Understanding in the System Development Process (2013). In: Requirements Engineering: Foundation for Software Quality, Lecture Notes in Computer Science. Hrsg./Editors: Doerr, J. & Opdahl, A. L. Verlag/Publisher: Springer Verlag, Essen, Germany. Erscheinungsjahr/Year: 2013. Seiten/Pages: 174-189., Available at SSRN: https://ssrn.com/abstract=2474157

Axel Hoffmann

University of Kassel ( email )

Fachbereich 05
Nora-Platiel-Stra├če 1
34109 Kassel, Hessen 34127
Germany

Eva Bittner

University of Kassel - Information Systems ( email )

Nora-Platiel 4
Kassel, 34127
Germany

Jan Marco Leimeister (Contact Author)

University of St. Gallen ( email )

Varnbuelstr. 14
Saint Gallen, St. Gallen CH-9000
Switzerland

University of Kassel - Information Systems ( email )

Nora-Platiel 4
Kassel, 34127
Germany

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