Does Local Government Coproduction Lead to Budget Adjustments? An Investigation of Boston, MA and San Francisco, CA

38 Pages Posted: 22 Aug 2014

See all articles by Benjamin Y. Clark

Benjamin Y. Clark

University of Oregon - School of Planning, Public Policy & Management

Tatyana Guzman

Indiana University - School of Public and Environmental Affairs (SPEA)

Date Written: August 20, 2014

Abstract

Coproduction provides a broad range of benefits to governments and citizens. However, we currently lack an understanding of how coproduction influences resource allocations. This article focuses on one application of coproduction, 311 systems, and how citizen requests might influence departmental budget allocations. We track budget allocation in the cities of Boston and San Francisco for 106 departments or sub-units from FY2005-FY2013.

The findings indicate that there is no significant resource benefit for departments using 311 versus those that do not. While departments using 311 do have larger budget allocations than those that do not, those departments had larger budget allocations prior to the implementation of 311. It also provides evidence that data generated through the process of coproduction, similar to data generated for the measurement of performance, has little to no effect on the budget allocation process.

Keywords: coproduction, 311 systems, Boston, San Francisco, performance measurement, citizen particiaption

Suggested Citation

Clark, Benjamin Y. and Guzman, Tatyana, Does Local Government Coproduction Lead to Budget Adjustments? An Investigation of Boston, MA and San Francisco, CA (August 20, 2014). Available at SSRN: https://ssrn.com/abstract=2484150 or http://dx.doi.org/10.2139/ssrn.2484150

Benjamin Y. Clark (Contact Author)

University of Oregon - School of Planning, Public Policy & Management ( email )

Eugene, OR 97403
United States

HOME PAGE: http://bit.ly/BenClark

Tatyana Guzman

Indiana University - School of Public and Environmental Affairs (SPEA) ( email )

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