Twenty Software Requirement Patterns to Specify Recommender Systems that Users Will Trust

Hoffmann, A.; Söllner, M. & Hoffmann, H. (2012): Twenty software requirement patterns to specify recommender systems that users will trust. In: 20th European Conference on Information Systems (ECIS), Barcelona, Spanien.

13 Pages Posted: 22 Aug 2014

See all articles by Axel Hoffmann

Axel Hoffmann

University of Kassel

Matthias Söllner

University of Kassel - Information Systems; University of St. Gallen - Institute of Information Management

Holger Hoffmann

University of Kassel

Date Written: 2012

Abstract

Trust has been shown as a crucial factor for the adoption of new technologies. Surprisingly, trust literature offers very little guidance for systematically integrating the vast amount of insights from behavioral research on trust into the development of computing systems. The aim of this article is to translate results from behavioral sciences into software requirement patterns that address user trust in recommender systems. Software requirement patterns are used in requirements engineering to recognize important and recurring issues and reduce the effort of compiling a list of software requirements. We collected antecedents that build trust, and developed software requirement patterns that demand functionality to support these antecedents. This paper contributes by presenting software requirement patterns consisting of the name, the goal and the pre-defined requirement template that can be used to specify trust requirements in recommender system development projects.

Keywords: Software Requirement Patterns, Requirements Reuse, Trust Requirements

Suggested Citation

Hoffmann, Axel and Söllner, Matthias and Hoffmann, Holger, Twenty Software Requirement Patterns to Specify Recommender Systems that Users Will Trust (2012). Hoffmann, A.; Söllner, M. & Hoffmann, H. (2012): Twenty software requirement patterns to specify recommender systems that users will trust. In: 20th European Conference on Information Systems (ECIS), Barcelona, Spanien., Available at SSRN: https://ssrn.com/abstract=2484462 or http://dx.doi.org/10.2139/ssrn.2484462

Axel Hoffmann (Contact Author)

University of Kassel ( email )

Fachbereich 05
Nora-Platiel-Straße 1
34109 Kassel, Hessen 34127
Germany

Matthias Söllner

University of Kassel - Information Systems ( email )

Nora-Platiel 4
Kassel, 34127
Germany

University of St. Gallen - Institute of Information Management

Müller-Friedberg-Str. 8
St. Gallen, 9000
Switzerland

Holger Hoffmann

University of Kassel ( email )

Fachbereich 05
Nora-Platiel-Straße 1
34109 Kassel, Hessen 34127
Germany

Do you have a job opening that you would like to promote on SSRN?

Paper statistics

Downloads
135
Abstract Views
616
rank
247,730
PlumX Metrics