Online Consumer Contracts

Amsterdam Law School Research Paper No. 2014-47

14 Pages Posted: 27 Aug 2014

See all articles by Joasia Luzak

Joasia Luzak

University of Exeter - School of Law; University of Amsterdam - Centre for the Study of European Contract Law (CSECL)

Date Written: August 26, 2014

Abstract

The new Consumer Rights Directive introduced some changes to the level of consumers’ protection online. However, just like with its predecessor the Distance Selling Directive the main focus of the protection that consumers have been granted online rests in providing them with transparent and salient information about their purchase as well as with giving them a right to withdraw from the contract. This paper discusses the new rules focusing mainly on the regulation of these two consumer rights, but discussing additionally other new rules applicable during the performance of online consumer contracts, e.g., regarding delivery.

Keywords: e-commerce; consumer protection online; distance selling; information duties; right of withdrawal

JEL Classification: K12

Suggested Citation

Luzak, Joanna Aleksandra, Online Consumer Contracts (August 26, 2014). Amsterdam Law School Research Paper No. 2014-47, Available at SSRN: https://ssrn.com/abstract=2487222 or http://dx.doi.org/10.2139/ssrn.2487222

Joanna Aleksandra Luzak (Contact Author)

University of Exeter - School of Law ( email )

Streatham Court
University of Exeter
Exeter, EX4 4QJ
United Kingdom

University of Amsterdam - Centre for the Study of European Contract Law (CSECL) ( email )

P.O. Box 1030
Amsterdam, 1000 BA
Netherlands

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