Dual‐Mission Management in Social Entrepreneurship: Qualitative Evidence from Social Firms in the United Kingdom

23 Pages Posted: 24 Sep 2014

See all articles by Laura A. Costanzo

Laura A. Costanzo

University of Southampton - Southampton Business School; University of Surrey - School of Management

Clodia Vurro

Bocconi University

Doug Foster

University of Surrey - School of Management

Flavio Servato

Bocconi University

Francesco Perrini

Bocconi University - Department of Management and Technology

Date Written: October 2014

Abstract

Social enterprises are at risk of undermining the authenticity of their social purpose in the attempt to manage and balance multiple stakeholders' expectations. This study explores dynamics of dual‐mission management in relation to a group of U.K. social enterprises via an inductive qualitative multicases method. Results suggest that approaches to dual‐mission management vary along a continuum, ranging from the dimension of high compartmentalization to the dimension of high integration. It emerged that blended strategic planning, tailored production processes, and blended governance and management structures are critical key drivers of integration approaches to dual‐mission management.

Suggested Citation

Costanzo, Laura A. and Vurro, Clodia and Foster, Doug and Servato, Flavio and Perrini, Francesco, Dual‐Mission Management in Social Entrepreneurship: Qualitative Evidence from Social Firms in the United Kingdom (October 2014). Journal of Small Business Management, Vol. 52, Issue 4, pp. 655-677, 2014. Available at SSRN: https://ssrn.com/abstract=2500579 or http://dx.doi.org/10.1111/jsbm.12128

Laura A. Costanzo (Contact Author)

University of Southampton - Southampton Business School ( email )

Southampton, SO17 1BJ
United Kingdom

University of Surrey - School of Management

Guildford
Guildford, Surrey GU2 9PL
United Kingdom

Clodia Vurro

Bocconi University ( email )

Via Sarfatti, 25
Milan, MI 20136
Italy

Doug Foster

University of Surrey - School of Management ( email )

Guildford, Surrey GU2 7XH
United Kingdom

Flavio Servato

Bocconi University

Via Sarfatti, 25
Milan, MI 20136
Italy

Francesco Perrini

Bocconi University - Department of Management and Technology ( email )

Via Roentgen 1
Milan, MI 20136
Italy

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