Cultural Mapping and Its Ascertainment: A Case Study of PTCL

Abstract

This research has investigated the organization culture Model of Charles Handy on PTCL, Pakistan Telecommunication Company Ltd., the single public sector telecommunication giant. For this purpose questionnaire from 40 sales personal has been filled. Questionnaire was adapted from a PhD thesis Tayyab (2012) having 138 statements but reduced till 40 statements for this particular study. Results highlighted that it is person culture which prevails in PTCL whereas results denied existence of task and power culture in PTCL. However results are silent about existence of Role culture in PTCL. As PTCL is a large organization, there must be some of the characteristics of Role culture but our study doesnot find Role culture in PTCL. This might be the reason that we have only included 42 responses for analysis, so insufficient data might be the reason of inconclusive result of Role culture in PTCL.

Keywords: Organization Development, Organization Culture, Charles Handy Model, PTCL