Changing Routine: Reframing Performance Management within a Multinational

26 Pages Posted: 14 Dec 2014

See all articles by Philip Stiles

Philip Stiles

University of Cambridge - Judge Business School

Jonathan Trevor

University of Cambridge

Elaine Farndale

Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)

Shad S. Morris

Brigham Young University - J. Willard and Alice S. Marriott School of Management

Jaap Paauwe

Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE); Erasmus Research Institute of Management (ERIM)

Guenter Stahl

Vienna University of Economics and Business

Patrick Wright

University of South Carolina

Date Written: January 2015

Abstract

This paper seeks to extend the literature on how change occurs in organizational routines by examining the link between routines and schemata and showing the cognitive and motivational factors involved. Using an in‐depth analysis of a Japanese multinational, we develop an account of how a newly‐implemented centralized performance management routine is interpreted by managers at two subsidiaries. We show how different performances of subroutines emerge into a new ostensive pattern of a routine, and how the cognitive and motivational aspects of individual agency are manifested in this process and how they affect the espoused organizational schema.

Keywords: cognition, motivation, performance management, routines, schemata

Suggested Citation

Stiles, Philip and Trevor, Jonathan and Farndale, Elaine and Morris, Shad S. and Paauwe, Jaap and Stahl, Guenter and Wright, Patrick, Changing Routine: Reframing Performance Management within a Multinational (January 2015). Journal of Management Studies, Vol. 52, Issue 1, pp. 63-88, 2015. Available at SSRN: https://ssrn.com/abstract=2538025 or http://dx.doi.org/10.1111/joms.12111

Philip Stiles (Contact Author)

University of Cambridge - Judge Business School ( email )

Trumpington Street
Cambridge, CB2 1AG
United Kingdom

Jonathan Trevor

University of Cambridge

Trinity Ln
Cambridge, CB2 1TN
United Kingdom

Elaine Farndale

Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE)

P.O. Box 1738
3000 DR Rotterdam, NL 3062 PA
Netherlands

Shad S. Morris

Brigham Young University - J. Willard and Alice S. Marriott School of Management ( email )

Provo, UT 84602
United States

Jaap Paauwe

Erasmus University Rotterdam (EUR) - Erasmus School of Economics (ESE) ( email )

P.O. Box 1738
3000 DR Rotterdam, NL 3062 PA
Netherlands
+31 10 408 2542 (Phone)
+31 10 408 1366 (Fax)

HOME PAGE: http://www.few.eur.nl/few/people/paauwe/publications.htm

Erasmus Research Institute of Management (ERIM)

P.O. Box 1738
3000 DR Rotterdam
Netherlands

Guenter Stahl

Vienna University of Economics and Business

Welthandelsplatz 1
Vienna, Wien 1020
Austria

Patrick Wright

University of South Carolina

701 Main Street
Columbia, SC 29208
United States

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