The Business Outsourcing in Telecommunication Industry: Case of Pakistan

Transformations in Business & Economics, Vol. 13, No 2B (32B), pp.760-779, ISSN 1648 - 4460

20 Pages Posted: 30 Dec 2014

See all articles by Rizwan Ahmed

Rizwan Ahmed

Indus University

Jolita Vveinhardt

Lithuanian Sports University

Nawaz Ahmad

RTS (Research, Trainings, and Solutions); Institute of Business Management (IoBM)

Mirza Mujeeb

Indus University

Date Written: December 22, 2014

Abstract

The global trend of outsourcing in telecommunication industry demonstrates the reduction in overall costs and a need to be more competitive in the international market. This paper analyzes the outsourcing phenomenon and its impact on the cost of doing business in telecommunication business in Pakistan. In this regard different reasons have been examined as correlation and multiple linear regression methodology has been applied to check how the reasons correlate. In this regard the SPSS software has been used to analyze the dataset and to come to methodology-based conclusions. Statistical quantitative tool like correlation and multiple linear regressions were used in this paper. The results of the findings reveal that some of the reasons are strongly positively correlated or negatively correlated if they include negative characteristics as business risk and disadvantages. The Multiple linear regressions show that the only two reasons – critical drivers and benefits – met by outsourcing in telecommunication (BMOT) are statistically significant. They relate to cost reduction of day-to-day operation, optimization of capital expenditures, heading of count control, flexibility, and access to new technology. They also acquire new capabilities, complement existing know-how, reallocate and focus on resources and have a positive impact on telecommunication businesses in Pakistan.

Keywords: telecommunication industry, business outsourcing, critical drivers, correlation, multiple linear regressions.

JEL Classification: C12, L96, M55.

Suggested Citation

Raheem, Ahmed and Vveinhardt, Jolita and Ahmad, Nawaz and Mujeeb, Mirza, The Business Outsourcing in Telecommunication Industry: Case of Pakistan (December 22, 2014). Transformations in Business & Economics, Vol. 13, No 2B (32B), pp.760-779, ISSN 1648 - 4460. Available at SSRN: https://ssrn.com/abstract=2543444

Ahmed Raheem

Indus University ( email )

ST-2D, Block 17, Gulshan-e-Iqbal
Gulshan-e-Iqbal
Karachi, Sindh 75300
Pakistan

Jolita Vveinhardt

Lithuanian Sports University ( email )

Sporto str. 6
Kaunas, LT-44221
Lithuania

Nawaz Ahmad (Contact Author)

RTS (Research, Trainings, and Solutions) ( email )

9th Nishat Lane, DHA 6
9th Nishat Lane, DHA 6
Karachi, Sindh 75500
Pakistan
00923009292422 (Phone)

Institute of Business Management (IoBM) ( email )

Plot # 84
Korangi Creek
Karachi, Sindh 75190
Pakistan

HOME PAGE: http://www.faculty.iobm.edu.pk/staff/nawaz-ahmad/

Mirza Mujeeb

Indus University ( email )

ST-2D, Block 17, Gulshan-e-Iqbal
Gulshan-e-Iqbal
Karachi, Sindh 75300
Pakistan

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