Human Resources Management in Education Department of Museums: A Worldwide Survey

Management & Marketing. Challenges for the Knowledge Society (2013) Vol. 8, No. 3, pp. 479-510

32 Pages Posted: 4 Jan 2015

See all articles by Alexandra Zbuchea

Alexandra Zbuchea

National University of Political Studies and Public Administration (NSPSPA) - College of Management

Date Written: September 16, 2013

Abstract

Museums are dynamic institutions, which place themselves in the service of the society, by interpreting the collections they posses and developing various educational programs. This paper presents the place education has in museums around the world, with an emphasis on the specific realities in Europe and in the United States. Education is one of the main functions of museums; therefore its managerial approach influences not only the outcome of educational activities, but also the way a museum reaches its mission. The survey of more than 300 museums around the world shows a relatively homogenous approach, a general recognition of the role of education, as well as local specificities in developing an education department and human resource management of these departments. At the same time, it highlights a tendency to acknowledge more and more the importance of education within as well as outside education departments of museums. The research also identify different approaches between the museums in the United States and those in Europe, when considering the number and characteristics of volunteers involved in museum educational programs and age of educators. Differences are to be observed between the two regions also when considering the policy of training their staff and volunteers.

Keywords: museum, education in museum, management of museum education, human resources management

Suggested Citation

Zbuchea, Alexandra, Human Resources Management in Education Department of Museums: A Worldwide Survey (September 16, 2013). Management & Marketing. Challenges for the Knowledge Society (2013) Vol. 8, No. 3, pp. 479-510. Available at SSRN: https://ssrn.com/abstract=2544686

Alexandra Zbuchea (Contact Author)

National University of Political Studies and Public Administration (NSPSPA) - College of Management ( email )

30A Bld. Expoziției
Sector 1,
Bucharest, 012104
Romania

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