A System Dynamics Approach to the Paper Dematerialization Process in the Italian Public Administration

in “The Interdisciplinary Aspects of Information Systems Studies”, D’Atri A., De Marco M., Casalino N. (Eds), Physica-Verlag, Springer, Heidelberg, Germany, pp. 399-408, ISBN 978-3-7908-2009-6, doi 10.1007/978-3-7908-2010-2_49

10 Pages Posted: 26 Jan 2015

See all articles by Stefano Armenia

Stefano Armenia

University of Rome Tor Vergata

Daniele Canini

University of Rome Tor Vergata

Nunzio Casalino

Università degli Studi Guglielmo Marconi - LUISS Business School; Guglielmo Marconi University

Date Written: January 20, 2008

Abstract

The dematerialization problem is still young, it hasn’t been well analyzed yet and its definition is nearly absent in the literature. This paper concentrates on the problem with a methodological approach which will try to describe the underlying structures, the overall system behaviours, processes and stakeholders. We will give an interpretation of the not always linear relationships and of the feedback loops among the involved variables, also considering those soft interactions which typically arise in those complex systems connected with social environments and which often are not properly taken into account or even neglected. We will thus formalize a dynamical hypothesis so that, with a systemic approach, we can design a system dynamics model that may help us in validating those hypothesis and in building a useful decision support system, in order to provide the Public Administration Management with the chance to make policy analysis and strategic support concerning the major issues related to the dematerialization process.

Keywords: E-government, dematerialization, public sector, business organization, innovation management, governance, decision support systems

Suggested Citation

Armenia, Stefano and Canini, Daniele and Casalino, Nunzio, A System Dynamics Approach to the Paper Dematerialization Process in the Italian Public Administration (January 20, 2008). in “The Interdisciplinary Aspects of Information Systems Studies”, D’Atri A., De Marco M., Casalino N. (Eds), Physica-Verlag, Springer, Heidelberg, Germany, pp. 399-408, ISBN 978-3-7908-2009-6, doi 10.1007/978-3-7908-2010-2_49. Available at SSRN: https://ssrn.com/abstract=2554324

Stefano Armenia

University of Rome Tor Vergata ( email )

Via di Tor Vergata
Rome, Lazio 00133
Italy

Daniele Canini

University of Rome Tor Vergata ( email )

Via di Tor Vergata
Rome, Lazio 00133
Italy

Nunzio Casalino (Contact Author)

Università degli Studi Guglielmo Marconi - LUISS Business School ( email )

Rome, RM
Italy

HOME PAGE: http://www.unimarconi.it

Guglielmo Marconi University ( email )

Rome
Italy

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