Conceptualising Social Responsibility in Operations via Stakeholder Resource-Based View

Production and Operations Management, Forthcoming

Posted: 8 Feb 2015

See all articles by ManMohan S. Sodhi

ManMohan S. Sodhi

City University London - Sir John Cass Business School

Date Written: February 10, 2015

Abstract

To conceptualize social responsibility for operations management (OM) research, we consider the corporate social responsibility, sustainability, and the bottom-of-the-pyramid approaches and argue that we need to study operations through a social responsibility lens rather than to classify operations as being socially responsible or not. There are three challenges to developing such a lens: the level of analysis, the multitude of objectives, and the theoretical underpinnings. We propose a ‘stakeholder resource-based view’ (SRBV) building on resource-based view, stakeholder theory, and utility theory to address these challenges, treating all stakeholders on a par. The different stakeholders seek to maximize their own (expected) utility, with different drivers shaping their preferences, using their respective resources, routines and dynamic capabilities. SRBV affords a descriptive framework for qualitative research, an instrumental framework for empirical research, and a normative framework for analytical research. It enables tackling many of the opportunities for OM research, some of which we outline.

Keywords: Social responsibility, CSR, sustainability, level of analysis, objectives, theory building; resource-based view, stakeholder theory. utility theory, research opportunities

Suggested Citation

Sodhi, ManMohan S., Conceptualising Social Responsibility in Operations via Stakeholder Resource-Based View (February 10, 2015). Production and Operations Management, Forthcoming, Available at SSRN: https://ssrn.com/abstract=2561614

ManMohan S. Sodhi (Contact Author)

City University London - Sir John Cass Business School ( email )

106 Bunhill Row
London, EC1Y 8TZ
United Kingdom

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