The Complex Effects of Cross-Domain Knowledge on IS Development: A Simulation-Based Theory Development

Hahn, J. and Lee, G. (2021) “The Complex Effects of Cross-Domain Knowledge on IS Development: A Simulation-Based Theory Development,” MIS Quarterly, 45(4), pp. 2023-2054. DOI: 10.25300/MISQ/2022/16292.

52 Pages Posted: 11 Feb 2015 Last revised: 1 Mar 2022

See all articles by Jungpil Hahn

Jungpil Hahn

National University of Singapore (NUS) - Department of Information Systems and Analytics

Gwanhoo Lee

American University

Date Written: October 14, 2020

Abstract

Information systems development (ISD) requires both business domain and technology domain knowledge. How cross-domain knowledge affects ISD outcomes is one of the most fundamental and persistent problems in the IS field. We argue that the effect of cross-domain knowledge depends on its distribution across business and IT units and ISD complexity in terms of level and pattern of design element interdependencies. We systematically investigate the complex effects of cross-domain knowledge on ISD performance by using simulations based on the NK fitness landscapes model. We find that cross-domain knowledge not only increases ISD performance but also reduces its variability. These effects are greater when ISD complexity is greater. Cross-domain knowledge is found to increase the robustness of ISD performance across different patterns of design element interdependencies. Interestingly, ISD performance is higher when cross-domain knowledge is unevenly distributed across business and IS units and when its distribution pattern matches the pattern of the design element interdependencies. We develop a theoretical framework and propositions based on our findings.

Keywords: cross-domain knowledge, information systems development (ISD), design element interdependence, complexity, NK fitness landscapes model, simulation, theory development

Suggested Citation

Hahn, Jungpil and Lee, Gwanhoo, The Complex Effects of Cross-Domain Knowledge on IS Development: A Simulation-Based Theory Development (October 14, 2020). Hahn, J. and Lee, G. (2021) “The Complex Effects of Cross-Domain Knowledge on IS Development: A Simulation-Based Theory Development,” MIS Quarterly, 45(4), pp. 2023-2054. DOI: 10.25300/MISQ/2022/16292., Available at SSRN: https://ssrn.com/abstract=2563009 or http://dx.doi.org/10.2139/ssrn.2563009

Jungpil Hahn (Contact Author)

National University of Singapore (NUS) - Department of Information Systems and Analytics ( email )

Singapore

Gwanhoo Lee

American University ( email )

4400 Massachusetts Ave, NW
Washington, DC 20016
United States
202-885-1991 (Phone)

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