Developing High Performance Work System for Visual Merchandising in Retail Outlets

Business Excellence and Leadership: Transforming HR for Enhanced Organizational Capability”, NICOM 2015 Reading Book, Eds. Muncherji Nina, Sinha Anamika and Shah Reena, ISBN: 978-93-84869-08-3, Excel India Publishers for Institute of Management, Nirma University, Ahmedabad, Jan. 2015, pp. 150-160.

14 Pages Posted: 20 Feb 2015 Last revised: 8 Mar 2015

See all articles by Neha Mehta

Neha Mehta

Pawan K. Chugan

Nirma University - Institute of Management

Date Written: January 1, 2015

Abstract

Retail industry of India is in its developing stages. There is lot of competition that is increasing in different sectors of Indian retail. There is increase in organized retail, FDI in Indian retail, internet shopping, etc. is leading to many reforms in the industry. Hence, in this situation it is important for retailers to more creative and innovative in their marketing techniques for store. One way of creatively communicating store to customers is visual display of products and stores both. The term is known as visual merchandising and this technique is at its nascent stage in India. Retailers now are focusing on this technique. But, creating an attractive display is not easy task. Lot of designing, store planning and creative skills is required in the person hired for this task. This study focused to explore skills to be developed that are required in the human resource hired for store visual merchandising which will help enhance store image in customers mind.

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Keywords: High performance work system, Human resource, Visual merchandising, Organizational culture, Reward system, FDI in retail, Retail outlets

JEL Classification: D21, D23, F2, F3, F10, F21, F23, G18, H87, J24, L21, L80, L81, M1, M3, M31, M54

Suggested Citation

Mehta, Neha and Chugan, Pawan Kumar, Developing High Performance Work System for Visual Merchandising in Retail Outlets (January 1, 2015). Business Excellence and Leadership: Transforming HR for Enhanced Organizational Capability”, NICOM 2015 Reading Book, Eds. Muncherji Nina, Sinha Anamika and Shah Reena, ISBN: 978-93-84869-08-3, Excel India Publishers for Institute of Management, Nirma University, Ahmedabad, Jan. 2015, pp. 150-160.. Available at SSRN: https://ssrn.com/abstract=2567139

Pawan Kumar Chugan (Contact Author)

Nirma University - Institute of Management ( email )

Sarkhej Gandhinagar Highway
Ahmedabad, Gujarat 382481
India
+912717241900 (Phone)
+912717241916 (Fax)

No contact information is available for Neha Mehta

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