Issues of Using Information Communication Technologies in Higher Education

10 Pages Posted: 27 Feb 2015 Last revised: 5 Sep 2015

See all articles by Paul G. Oliver

Paul G. Oliver

London College of Music

Emma Clayes

University of the Highlands and Islands (UHI)

Date Written: February 19, 2015


Social media sites such as Facebook and Twitter are examples of information communication technologies (ICTs) that have been widely adopted by students, and could potentially be useful as a resource for teaching and learning in further and higher educational institutions. Facebook tops the charts in social networking space, but when it comes to social messaging on mobiles WhatsApp walks away as the winner (Spohr, 2013). Facebook have recently purchased the popular social mobile app (Tech2, 2013).

However, the use of social media has brought about numerous logistical issues and ethical issues relating to interactions with students. For example, the use of some tools in educational institutions is rather informal raising problems of accessibility and inclusion.

Based on this phenomenon, we will conduct research to explore the usage of social networking sites and mobile social apps within further and higher education. We will use the survey method to ask students and staff their views on the use of this technology for learning and communication purposes. In this way we hope to compare the views of students in higher education on courses in Music Business and Psychology.

While self-report methods are inherently subjective, we believe it is important to explore how both staff and students both use and view different features of these technological tools. Using focus groups, we hope to identify the main themes concerning the use of educational technology for staff and student groups. A larger sample will be obtained using a questionnaire to garner opinions on the main concerns raised. Analysing this data may help in providing recommendations for educational institutions, keeping in mind the important logistical and ethical issues some are unaware of.

Keywords: Information Communication Technologies, Higher Education, Social Media, Social Mobile Apps, Music, Social Sciences

Suggested Citation

Oliver, Paul G. and Clayes, Emma, Issues of Using Information Communication Technologies in Higher Education (February 19, 2015). Available at SSRN: or

Paul G. Oliver (Contact Author)

London College of Music ( email )

St Mary's Road
London, W5 5RF
United Kingdom

Emma Clayes

University of the Highlands and Islands (UHI) ( email )

12b Ness Walk
Inverness, Scotland IV3 5SQ
United Kingdom

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