Taking Care of Business: Critical Leadership Ideas

21 Pages Posted: 23 Feb 2015

See all articles by Hershey H. Friedman

Hershey H. Friedman

City University of New York - Department of Business Management

Linda Weiser Friedman

Baruch College, CUNY - Zicklin School of Business; CUNY - The Graduate Center

Date Written: February 22, 2015

Abstract

Critical to success in today’s world, characterized by the knowledge economy, is the ability to communicate and collaborate across the boundaries of cultures, disciplines, and functional areas. In the knowledge economy, where people tend to work in groups, what matters most is the “c factor,” the collective intelligence of the group. A firm that consists of several brilliant employees working on their own may not succeed if there is no collaboration and teamwork. The purpose of this paper is to consider critical concepts from the field of management with which every leader should be familiar -- corporate social responsibility, triple bottom line, learning organization, servant leadership, spiritual workplace, and employee engagement. These all tend to contribute to employee satisfaction, creativity, and productivity.

Keywords: Corporate social responsibility, triple bottom line, learning organization, servant leadership, spiritual workplace, five zeros, c-factor, employee satisfaction, employee engagement

JEL Classification: A22, A23, D81, G18, G21, I20, L20, L21, M14, M19, M31, Q20, Q38

Suggested Citation

Friedman, Hershey H. and Friedman, Linda Weiser, Taking Care of Business: Critical Leadership Ideas (February 22, 2015). Available at SSRN: https://ssrn.com/abstract=2568452 or http://dx.doi.org/10.2139/ssrn.2568452

Hershey H. Friedman (Contact Author)

City University of New York - Department of Business Management ( email )

Linda Weiser Friedman

Baruch College, CUNY - Zicklin School of Business ( email )

17 Lexington Avenue
New York, NY 10010
United States

HOME PAGE: http://cisnet.baruch.cuny.edu/friedman/

CUNY - The Graduate Center

365 Fifth Avenue
New York,, NY 10016
United States

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