Examining How Firms Leverage it to Achieve Firm Productivity: RBV and Dynamic Capabilities Perspectives

28 Pages Posted: 4 Mar 2015

See all articles by Gary Pan

Gary Pan

Singapore Management University - School of Accountancy

Shan-Ling Pan

University of New South Wales (UNSW)

Chu Yeong Lim

Singapore Management University - School of Accountancy

Date Written: December 1, 2014

Abstract

Firm productivity is one of the major drivers of firm’s growth. Information Technology (IT) has the potential to be a key enabler of firm productivity. IS researchers have suggested strong association between investments in IT and firm productivity. Yet, uncertainty and concern about the actual impact of IT on firm productivity remain. This calls for an urgent need for research on how firms can leverage IT for productivity gains. Through a case study, this research aims to answer the above question by developing a process model that explicates the roles of firm capabilities in driving IT-enabled productivity.

Keywords: Information technology investment, Firm productivity, Resource based view, Dynamic capabilities, Case study

JEL Classification: M41

Suggested Citation

Pan, Gary and Pan, Shan-Ling and Lim, Chu Yeong, Examining How Firms Leverage it to Achieve Firm Productivity: RBV and Dynamic Capabilities Perspectives (December 1, 2014). Singapore Management University School of Accountancy Research Paper No. 2016-42. Available at SSRN: https://ssrn.com/abstract=2571851 or http://dx.doi.org/10.2139/ssrn.2571851

Gary Pan (Contact Author)

Singapore Management University - School of Accountancy ( email )

60 Stamford Road
Singapore 178900
Singapore

Shan-Ling Pan

University of New South Wales (UNSW) ( email )

Kensington
High St
Sydney, NSW 2052
Australia

Chu Yeong Lim

Singapore Management University - School of Accountancy ( email )

60 Stamford Road
Singapore 178900
Singapore
6568281931 (Phone)

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