Outsourcing in Sandy Springs and Other US Cities: Insights for Other Countries

International Public Administration Review, Vol. XI, No. 3–4/2013

18 Pages Posted: 7 Mar 2015

See all articles by Ari-Veikko Anttiroiko

Ari-Veikko Anttiroiko

University of Tampere

Stephen J. Bailey

Glasgow Caledonian University

Pekka Valkama

Tampere University

Multiple version iconThere are 2 versions of this paper

Date Written: October 3, 2013

Abstract

This paper analyses the partnership-based outsourcing model of service transformation in USA local government, focusing on the city of Sandy Springs which became widely known for its large-scale 'turnkey' outsourcing of provision of its services in the mid-2000s. This city has been referred to in the literature as a special case not applicable to other countries, such as the UK, because of their very different contexts. However, there is now a public sector austerity context within which to reassess Sandy Springs’ use of turnkey outsourcing to achieve significant cost savings and improve services. The paper reports empirical research which it uses to derive insights for municipalities considering outsourcing. Those insights can help improve both policy and professional practice by outlining key issues for consideration when trying to ‘do more with less’ money.

Keywords: Outsourcing, commissioning, turnkey, Sandy Springs

JEL Classification: L 33

Suggested Citation

Anttiroiko, Ari-Veikko and Bailey, Stephen J. and Valkama, Pekka, Outsourcing in Sandy Springs and Other US Cities: Insights for Other Countries (October 3, 2013). International Public Administration Review, Vol. XI, No. 3–4/2013, Available at SSRN: https://ssrn.com/abstract=2572908

Stephen J. Bailey

Glasgow Caledonian University

City Campus
Cowcaddens Road
Glasgow G4 0BA, Scotland
United Kingdom

Pekka Valkama

Tampere University ( email )

Tampere, FIN-33101
Finland

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