Blameless Behaviour, Management and Performance of European Public Top Managers
Law and Economics Yearly Review Journal, Queen Mary University, London, UK, vol. 3, part 2, pp. 329-348, ISSN 2050-9014.
24 Pages Posted: 13 Mar 2015
Date Written: December 2014
Skills, blameless behaviour and performances of public top managers are critical for the success both of the general performance of public administration and of public administration reform attempts. With national policy making becoming increasingly complex and ever more exposed to international co-ordination, as is the case in all EU Member States, the need is all the greater for top public managers with a broad perspective and the ability to co-ordinate their work with both national and international institutions. The European Senior Civil Servant project was an innovative model of trans-national networking and the exchange of best practice, thanks to the active involvement of European schools and institutes of public administration. This essay identifies the benefits and effectiveness of the introduction of a mix of methodologies, including the use of e-learning, and concludes that this mix could improve the training process of all European senior civil servants.
Keywords: Civil servant, public top managers, public sector, training methodology, blended learning, skills enhancement, evaluation, e-learning, online communities, change management
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