Findings from International Surveys Providing a Snapshot of the State of KM from a Practitioner Point of View

19 Pages Posted: 11 Apr 2015

Date Written: March 15, 2015

Abstract

Data collected through an online survey and through a number of detailed company assessments throw light on the relative strengths and weaknesses of different elements of Knowledge Management (KM) frameworks as applied globally. The online survey – a quick self-administered test, shows the strongest elements within the framework to be Technology and Behaviors and Culture. The weakest elements are KM Governance and KM Roles. The assessment – a detailed diagnostic process based on in-depth interviews, shows the strongest elements within the framework to be Technology and the Discussion of Knowledge. The weakest elements are KM Governance and KM Roles. A comparison of the results from the two sources is reassuringly close. More data may allow a more detailed analysis. Preliminary results suggest that national culture may influence the development of Knowledge Management Frameworks, with a correlation between strong Individuality and weak KM Governance and Roles.

Keywords: Knowledge Management Survey, Knowledge Management Assessment, Knowledge Management Benchmark, Knowledge Management Framework, Knowledge Management Roles, Knowledge Management Technology, Knowledge Management Governance

Suggested Citation

Milton, Nikolas, Findings from International Surveys Providing a Snapshot of the State of KM from a Practitioner Point of View (March 15, 2015). Available at SSRN: https://ssrn.com/abstract=2578653 or http://dx.doi.org/10.2139/ssrn.2578653

Nikolas Milton (Contact Author)

Independent ( email )

No Address Available

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