Towards Cross-Domain Decision Making in Tourism: A Linked Data Based Approach

28 Pages Posted: 20 Mar 2015

See all articles by Marta Sabou

Marta Sabou

Vienna University of Technology

Irem Onder

MODUL University Vienna

Adrian Brasoveanu

MODUL University of Vienna

Arno Scharl

MODUL University of Vienna

Date Written: March 11, 2015

Abstract

The complexity of the socio-, political- and economical settings in which tourism enterprises operate, increasingly require them to make decisions that take into account data from various domains (e.g., economy, environmental sustainability). Based on a practitioners' survey that we performed, we conclude that although such cross-domain decisions are important, they are primarily performed by relying on manual data collection and aggregation, which is both time-consuming and error-prone. We propose a solution that relies on Linked Data as a technological platform for integrating data from three major tourism data sources: TourMIS, World Bank and Eurostat. Enabled by this integrated data, we developed the ETIHQ Dashboard, the first visual decision support system that supports cross-domain decisions over tourism, economic and sustainability indicators. An evaluation performed with practitioners shows that this Linked Data enabled systems brings important improvements in terms of execution times (28% faster) and answer quality when compared to current manual approaches.

Keywords: decision support, information integration, linked data, statistical data, visual dashboard

Suggested Citation

Sabou, Marta and Onder, Irem and Brasoveanu, Adrian and Scharl, Arno, Towards Cross-Domain Decision Making in Tourism: A Linked Data Based Approach (March 11, 2015). Available at SSRN: https://ssrn.com/abstract=2580242 or http://dx.doi.org/10.2139/ssrn.2580242

Marta Sabou

Vienna University of Technology ( email )

Karlsplatz 13
Vienna
Austria

Irem Onder (Contact Author)

MODUL University Vienna ( email )

Am Kahlenberg 1
Vienna, A-1190
Austria

Adrian Brasoveanu

MODUL University of Vienna ( email )

Am Kahlenberg 1
Vienna, A-1190
Austria

Arno Scharl

MODUL University of Vienna ( email )

Am Kahlenberg 1
Vienna, A-1190
Austria

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