The Impact of Formal and Informal Communication in Organizations

Posted: 25 Mar 2015

See all articles by Muhammad Saleem

Muhammad Saleem

Kunming University of Science and Technology, Yunnan, China

Date Written: March 22, 2015


This Research is investigated that organization plays a vital role to provide fruitful informations to the their employees and they are communicating each other through proper channels. Organizations are working in a competitive environment, where they are associated with different types of learning environments. Formal and Informal communication has also a great source of gaining a competitive edge over other organizations. Employees within any organization are in contact with formal and informal communication other than their formal practices. Every type of organization has an formal and informal Communicating environment where formal and informal learning may be the cause of gaining an advantage, so the aim of this research is to find out the impact of formal informal learning and its impact of performance of employees with in organization. Either it has an influence on the enhancement of skills, behaviour, culture, norms and attitude of employees or not. For the research study, organizations (governmental and non-governmental) of Gilgit are selected. A sample of 100 from these organizations,Government secretariat Gilgit, Including health department, Planning and commission Department as governmental organization and The Gilgit College of Commerce and Economics (GCCE), Mountain school of Economics as non-governmental organization, has been selected to conduct the study. Questionnaires have been distributed among the employees of the stated organizations who gave their responses. These responses became fruitful in analysing and interpretation of the data. After the analyses and interpretation of the data, it has been concluded that formal and informal learning has a greater influence on the performance of employees of the organizations.

Keywords: Formal learning, Informal Learning, Communication,Employees Performance

JEL Classification: L2

Suggested Citation

Muhammad, Saleem, The Impact of Formal and Informal Communication in Organizations (March 22, 2015). Available at SSRN:

Saleem Muhammad (Contact Author)

Kunming University of Science and Technology, Yunnan, China ( email )

Kunming Yunnan China
Kunming, Yunnan
+8615587234727 (Phone)

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