Evaluating Deliberative Competence: A Simple Method with an Application to Financial Choice
Global Financial Literacy Excellence Center Working Paper No. 2014-4
107 Pages Posted: 27 Mar 2015 Last revised: 26 Feb 2022
Date Written: February 24, 2022
We examine methods for evaluating opportunity-neutral interventions designed to improve the quality of decision-making in settings where people imperfectly comprehend consequences. In an experiment involving financial education, conventional outcome metrics (financial literacy and directional changes in behavior) imply that two interventions, one with practice and feedback, one without, are equally beneficial even though only the first reduces average bias. We trace these evaluative failures to violations of implicit assumptions. We propose a simple intuitive outcome metric that properly differentiates between the interventions, and that is robustly interpretable as a measure of welfare loss even when consumers suffer from other biases.
Keywords: financial literacy, financial competence
JEL Classification: C91, C93, D03, D14, D60, D61, I21, I22
Suggested Citation: Suggested Citation