Increasing Online Engagement between the Public and the Legal Profession with Gamification
30 Pages Posted: 29 Mar 2015
Date Written: March 25, 2015
The purpose of this paper is to identify methods of increasing online engagement between the public and the legal profession for the purpose of increasing access to justice. In this paper, I provide a brief overview of the legal need that exists in America and look at who lawyers are trying to engage. This paper looks at the differences between online and face to face (FtF) engagement in terms of addressing legal needs and transferring skills and resources from online to the real world. This paper provides an introduction to the science behind increasing online engagement and specifically looks at gamification as a means to increasing online engagement. I provide case studies of some of the existing gamification, games, and simulations created for access to justice and lessons learned from these. In the conclusion, I propose methods for increasing online engagement between the public and legal service providers with gamification that might empower the public with legal education and assistance.
Keywords: gamification, legal services, access to justice, legal games, lawyers, online engagement
Suggested Citation: Suggested Citation