The Human Resources Contribution to Social Responsibility and Environmental Sustainability: Explorations from Ibero-America

26 Pages Posted: 25 Apr 2015 Last revised: 2 Jun 2015

See all articles by J.M. Alcaraz

J.M. Alcaraz

Murdoch University

L. Susaeta

Universidad Complutense de Madrid (UCM)

E. Suarez

Escuela Superior de Gestion Comercial y Marketing (ESIC)

C. Colon

IEBEC

I. Gutierrez

University of the Americas, Puebla

R. Cunha

New University of Lisbon

F. leguizamon

INCAE

S. Idrovo

INALDE Business School

N. Weisz

(IAE) Institut d'Administration des Entreprises

M. Correia

New University of Lisbon

Jose Pin

University of Navarra, IESE Business School

Date Written: March 9, 2015

Abstract

In this paper, we explore the perceptions of human resource (HR) managers on their contribution to social responsibility and environmental sustainability in three Ibero-American countries (Spain, the Dominican Republic and Costa Rica). We rely on a qualitative approach and in-depth interviews at 28 firms in the travel and tourism industry (in the hospitality sector, of particular relevance for these countries and one that has significant sustainability challenges). We examine HR managers' underlying notions about social and environmental issues, stakeholder collaboration, HR practices, roles and internal organization. We outline implications, identify areas of progress and suggest several avenues for HR to advance sustainability-driven agendas.

Keywords: HR, Social responsibility, Environmental sustainability, Value creation

JEL Classification: M1

Suggested Citation

Alcaraz, J.M. and Susaeta, L. and Suarez, E. and Colon, C. and Gutierrez, I. and Cunha, R. and leguizamon, F. and Idrovo, S. and Weisz, N. and Correia, M. and Pin, Jose, The Human Resources Contribution to Social Responsibility and Environmental Sustainability: Explorations from Ibero-America (March 9, 2015). IESE Business School Working Paper No. WP-1114-E, Available at SSRN: https://ssrn.com/abstract=2598494 or http://dx.doi.org/10.2139/ssrn.2598494

J.M. Alcaraz

Murdoch University

South Street
Murdoch 6150, Western Australia 6105
Australia

L. Susaeta

Universidad Complutense de Madrid (UCM)

Carretera de Humera s/n
Madrid, Madrid 28223
Spain

E. Suarez

Escuela Superior de Gestion Comercial y Marketing (ESIC)

Avda. de Valdenigrales s/n
Madrid 28223, Madrid 28223
United States

C. Colon

IEBEC

Ave. Gustavo Mejía Ricart #128
Edificio Elab, Suite 104
Evaristo Morales
Spain

I. Gutierrez

University of the Americas, Puebla

Sta. Catarina Martir
Cholula, Puebla 72820 72810
Mexico

R. Cunha

New University of Lisbon

Lisbon, 1099-085
Portugal

F. Leguizamon

INCAE

Campus de Alajuela
Apartado 960-4050
Alajuela
Costa Rica

S. Idrovo

INALDE Business School

Km. 7, Autopista Norte
Costado Occidental
Chía
Colombia

N. Weisz

(IAE) Institut d'Administration des Entreprises

France

M. Correia

New University of Lisbon

Lisbon, 1099-085
Portugal

Jose Pin (Contact Author)

University of Navarra, IESE Business School

Avenida Pearson 21
Barcelona, 08034
Spain

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