Organizing and Promoting Value Services in Public Sector by a New E-Government Approach

Proceedings of XIV Workshop dei Docenti e Ricercatori di Organizzazione Aziendale (WOA 2013), Università La Sapienza, Rome, ISBN 978-88-6787-055-4

17 Pages Posted: 10 Jun 2015

See all articles by Nunzio Casalino

Nunzio Casalino

Università degli Studi Guglielmo Marconi - LUISS Business School; Guglielmo Marconi University

Mauro Draoli

AgID - Agenzia per l'Italia Digitale

Marco Martino

AgID - Agenzia per l'Italia Digitale

Date Written: May 30, 2013

Abstract

To strengthen democracy, promote government efficiency and effectiveness, discourage wastes and misuses of government resources, public administrations have to promote a new stronger level of openness in government. The purpose of this manuscript is to describe an innovative approach for the governance of public systems and services, currently applied in the Italian public administration domain, which could be easily replicated in other countries as well. Two initiatives, to collect and provide relevant public information gathered from different and heterogeneous public organizations, to improve government processes and increase quality of services for citizens and companies, are described. The cases adopted have been validated through a case analysis approach involving the Italian Agency for the public administration digitalization to understand new e-government scenarios within the context of governmental reforms heavily influenced by the principles of Open Government Model.

Keywords: Public sector, efficiency, transparency, organizational effectiveness, knowledge management systems, open-data, e-government strategy

Suggested Citation

Casalino, Nunzio and Draoli, Mauro and Martino, Marco, Organizing and Promoting Value Services in Public Sector by a New E-Government Approach (May 30, 2013). Proceedings of XIV Workshop dei Docenti e Ricercatori di Organizzazione Aziendale (WOA 2013), Università La Sapienza, Rome, ISBN 978-88-6787-055-4. Available at SSRN: https://ssrn.com/abstract=2616482

Nunzio Casalino (Contact Author)

Università degli Studi Guglielmo Marconi - LUISS Business School ( email )

Rome, RM
Italy

HOME PAGE: http://www.unimarconi.it

Guglielmo Marconi University ( email )

Rome
Italy

Mauro Draoli

AgID - Agenzia per l'Italia Digitale ( email )

Via Liszt, 21
Rome, 00144
Italy

Marco Martino

AgID - Agenzia per l'Italia Digitale ( email )

Via Liszt, 21
Rome, 00144
Italy

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